Converge
All your business messages in one inbox
Social·Productivity·Communication
About
Converge is a customer support inbox that pulls messages from WhatsApp, Telegram, Messenger, Instagram, Discord, Zalo, Gmail, email, X, and live chat into one screen. Your team reads, replies, and resolves conversations across every channel without switching tabs.
It ships with an embeddable website chat widget that tracks visitors, captures leads before a conversation starts, and serves self-service FAQ — so you get a support tool and a lead capture tool in one install. Drop in a script tag and your website widget is live!
AI reply suggestions analyze the conversation and propose responses in a configurable tone (professional, friendly, or casual). Built-in translation covers 18 languages. Bring your own API key if you want to use your own LLM quota.
Other things that ship out of the box: auto-reply with A/B testing, auto-routing (round robin or load balanced), SLA policies with breach alerts, CSAT surveys, quick replies with dynamic variables, customer tags and lifecycle stages, team chat, file management with encryption, and full data export.
Converge costs $49/month flat for up to 15 team members. No per-seat pricing. Unlimited conversations across all channels. 14-day free trial, no credit card required.
Built for small support teams (3–15 people) at B2B and B2C companies who use messaging apps for customer support and don't want to pay $50–150 per seat per month for Zendesk, Intercom, or Freshdesk.
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FounderPlaybooks.
What other founders did to grow.
2722 dispatches from hundreds of founders, pulled from the week's best podcasts.
here's the payw wall this payw wall has been converting really well you can see that I have a weekly and a yearly option here and the goal is to prioritize users to get the yearly option since it has the highest lifetime value per customer
Anchor A Weekly Subscription Beside Yearly To Steer Users Toward The Higher-LTV Plan
Connor's Payout app uses a two-tier paywall — weekly and yearly — instead of monthly, and intentionally steers users toward yearly because it produces the highest LTV per customer. The weekly anchor makes yearly look like the obvious value pick at the moment of purchase.
Every single video I have the app on screen showing the workouts that I'm actually doing. I'm not selling the app, I'm just using the app as my tool to achieve the results that I'm trying to show... the app is on the screen for 30% of the time.
Don't sell the app — show it on screen ~30% of the video as your tool
Fares films himself training for the Masters World Championships using MySwimPro on-screen. The app is never pitched — it's the visible tool behind the result viewers are watching. Roughly 30% of videos carry a strong integration (60+ seconds with app on screen); 70% are pure value with at most a one-line CTA. Showcase beats sell.
There's a play for whatever you're stuck on.
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Comments
1Hello, I've put in tremendous amount of effort into making Converge a useful tool for small and medium businesses. I'm sure it can help your support team too!